Aetna Login

Video demonstration and instructions on how to use the Aetna Login:

 

Detailed Steps for Logging in to Your Aetna Account:
1. Enter the provided login link into your web browser's address bar by typing or copy-paste.  You can also click the link to go directly to the page:
https://member.aetna.com/appConfig/login/login.fcc?TYPE=33554433&REALMOID=06-36d8cb4d-4ac1-44c7-b12d-a80fba4b718e&GUID=&SMAUTHREASON=0&METHOD=GET&SMAGENTNAME=-SM-xU5km2Pz5%2f9A%2f2FCwUlXE48HlDkyH9ruz3da8Iqw6pwcy09mgHFN5RmlkMNqguY5&TARGET=-SM-HTTPS%3a%2f%2fmember.aetna.com%2fMbrLanding%2fRoutingServlet%3fcreateSession%3dtrue&WT.svl=Login_nav
2. In the box in the top half of the screen, find the left side of the box labeled "Member Login".
3. Under "Member Login" you will see a blank text box next to "Username". Type the username you previously created for your account into that text box.
4. Under that, you will see a blank text box next to "Password".  Type the password you previously created into that text box.
5. Click the orange "Secure Login" button toward the bottom of the login box in order to complete your login process.


Still Not Able to Login After Following the Instructions?  Try Resetting Your Login Credentials ( 2 sets of instructions for username & password):
1. If you are entering an incorrect username, or you can't remember your username, click the blue "Forgot Username?" link located under the username text box.
2. You will be taken to the member registration page, and will need to enter all of your information, starting with typing your Member ID number (on your Aetna insurance card) into the first text box. Enter your full first name in the next text box, and then your full last name in the third text box.
3. Select the Month, Day, and Year of your birith.
4. Enter in your zip code in the last text box.  This should be the zip code in the address that receives your insurance bill.
5. Click the orange "Continue" button, and then follow the prompts that come up on your screen.

1. If you are entering an incorrect password, or you can't remember your password, click the blue "Forgot Password" link located under the password text box.
2. Type in your username in the blank text box next to "Username" (after the orange question mark).
3. Select the Month, Day, and Year of your birth.
4. Click the orange continue button, and then follow the prompts on that appear on your screen.



Are You Still Having Trouble Logging In Or You're Having Other Problems with Your Account?  Feel Free to Contact Aetna Directly for Personalized Assistance:

Phone number
1-800-US-AETNA (1-800-872-3862) between 7:00am and 7:00pm ET
Connecticut residents, call 1-860-273-0123

Address
Aetna Inc.
151 Farmington Avenue
Hartford, CT 06156
USA

 

Online Contact Form
https://member.aetna.com/MemberPublic/featureRouter/forms?page=contactPublicForm

 

The Aetna home page may go through changes, upgrades, or technical difficulties that will affect the Aetna Login page and login process. Save this tutorial article in your bookmarks so you can keep track of the latest updates and changes in our instructions.